Welcome to the FareHarbor Distribution Network (FHDN)!
Next steps:
– Connect your bank account to your FareHarbor Dashboard (this ensures that you will receive your commission on a monthly basis!)
– Choose tours & activities you’d like to promote from the FHDN Directory. Use the location filters to select a region, country, state, city or island to limit your search. You can also search by company name. Once you have found activities you’d like to promote, you can paste the links directly on your website or post.
Tip: You can preview any tour/activity by clicking “Preview Booking”. Right click and view in a private or incognito window to avoid having to log out.
Integrations
Once you’ve decided on the activities you want to resell, click “Copy Referral Link” to get a unique customized url that can be integrated on your website. This link will automatically be saved to your clipboard, and FareHarbor will be notified that you have generated each link. This Unique Customized URL will be tagged with your company as the affiliate, and it is very important that you do not change this URL!
Integrate this URL on your website and start generating bookings! Once you have completed your integration, please notify your FareHarbor Distribution Team representative so we can complete a quality control review. Need assistance integrating your links? Share the Google doc you created with your FareHarbor Distribution Team representative, and we will take care of the integration for you.
Tip: We recommend that you paste the URL (PC: CTRL + v | Mac: COMMAND + v) into a Google doc, and share this Google doc with your FareHarbor Distribution Team representative.
Types of Integrations
Links
The easiest and most versatile way to integrate in any website, page, QRCodes and e-mails. With these unique links you can add them to anywhere that it will be tracked.
Just visit our FHDN directory, choose the items you want to promote and click “Copy Referral Link”. This unique link will track any sales coming from it. If you want to customize any part of it you can use our Link Customizer. You can customize the Return Link or add a reference so you know the origin of the booking from different pages.
Calendar Link and Script
For times when you need to add a calendar to your website, we offer two options: a Calendar Link that can be attached to any button and a Calendar Script for integrating a detailed calendar.
Calendar Link
Visit our directory and copy the desired booking link, after you can customize using our Link Customizer.
Calendar Script
With the links you can copy on our directory, you can visit our Link to Calendar tool convert to a script which you can use on your website.
Embeds
In addition to book buttons you can also use a calendar embed or create a list of activities using our custom embed builder. Please keep in mind the embed builder requires using custom code on your website. We recommend keeping custom embeds to no more than 12 activities.
In this embed generator you can customize colour, font size and order.
You can find additional integration tools here – https://fhdntools.com/
Important Note: Lightframe API required
To get the customer to stay on your website and the booking process to be a “pop-up” overlay please follow the instructions below.
Once per page
Copy the code below and paste it right above your page’s closing </body> tag. This is required for the Lightframe booking overlay to function. Learn more ›
<script type="text/javascript" src="https://fareharbor.com/embeds/api/v1/?autolightframe=yes"></script>
FareHarbor Plugin
To have the code automatically added to your wordpress website, you can download and install our FareHarbor Plugin.
Payouts
As a FareHarbor Distribution Network (FHDN) affiliate, you are earning a 15% commission on all confirmed bookings you generate for a tour provider. Your commission will be transferred to your bank account every 10th business day of the month following the activity taking place.
Ex: In January, you generated a booking for an activity taking place in February. Your payout for this booking will be deposited on the 10th business day of March.
Please note: for canceled and partially-refunded bookings, you will receive your commission proportionally to the amount the tour provider has been paid.
Minimum Fee
There is no minimal threshold to be met to be part of the program, and no fee to participate. This means that the full 15% commission will be deposited into your bank account for bookings you generate.
Refunds
If a booking is canceled and fully refunded, no commission will be paid out for the booking. If the booking is partially refunded you will still receive the 15% commission on the unrefunded balance.
Setting up your Bank Account
Make sure to setup your bank account in order to get paid.
- Login into your dashboard
- Go to Settings
- Banks and Payments
- Add a Bank Account
Reporting and Analytics
At the moment, we are still building out the reporting section in the FareHarbor dashboard for FHDN affiliates. Until this is launched, we send monthly booking reports along with the commission payout, and offer the option to connect your GA4 account to the companies you are promoting. We can also send weekly reports upon request. Please email [email protected] to learn more.
Tracking the Bookings
You can use GA4 to track the bookings that are generated through your website. Reach out to [email protected] with the list of companies and items you are selling along with your GA4 Stream ID and we can set up the connection for you.
Client Information
Due to privacy reasons, we cannot provide any personally identifiable information (PII), including customer name or contact information.
Google Analytics
You can track the sales that go through your website using our integrations with Google Analytics, you will receive data regarding the tour booked and the subtotal. To start receiving this conversion data we need the GA4 Measurement ID and the list of companies which you are reselling.
Do not know where to find the GA4 Measurement ID? Find it here
FAQs
Getting Started
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You can copy the booking link from the FHDN Directory for an activity and place it on your website, social media post, confirmation emails or anywhere else you think someone might book an activity. When the link is clicked and a booking takes place, the commission is tracked via the link and you are tagged as the affiliate that generated the booking.
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Right-click on the Preview Booking button and select “Open link in incognito (or private) window”. If you open the link in your regular browser you will be prompted to log out of your FareHarbor dashboard, logging out can cause issues with the tagging in the links.
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No, by opting into the FHDN and agreeing to the terms and conditions tour providers have agreed that affiliates on the network can distribute their products.
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FareHarbor has clients all over the world, but not all have opted in to the FHDN to give commission on tour sales. Contact us and we can work with you to get more inventory on the network in your area. If you know a tour provider that is interested in joining the network, let us know! We are happy to reach out to chat with tour providers to make them aware of the network’s benefits and help answer questions they might have.
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Yes! The FHDN may be used concurrently with any of your existing arrangements and contracts. However, the value add is that with the FHDN, you don’t have to deal with contracting or invoicing, saving you time and money in the long run. You can have existing ASN buttons and FHDN buttons alongside each other on your website.
Payouts and Reporting
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As a FareHarbor Distribution Network (FHDN) affiliate, you are earning a 15% commission on all confirmed bookings you generate for a tour provider. Your commission will be transferred to your bank account every 10th business day of the month following the activity taking place.
Ex: In January, you generated a booking for an activity taking place in February. Your payout for this booking will be deposited on the 10th business day of March.
Please note: for canceled and partially-refunded bookings, you will receive your commission proportionally to the amount the tour provider has been paid.
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At the moment, we are still building out the reporting section in the FareHarbor dashboard for FHDN affiliates. Until this is launched, we send monthly booking reports along with the commission payout, and offer the option to connect your GA4 account to the companies you are promoting. We can also send weekly reports upon request. Please email [email protected] to learn more.
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You can use GA4 to track the bookings that are generated through your website. Reach out to [email protected] with the list of companies and items you are selling along with your GA4 Stream ID and we can set up the connection for you.
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In most cases, it means that the booking was canceled. Reach out to [email protected] with the booking details you have and we can investigate.
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Due to privacy reasons, we cannot provide any personally identifiable information (PII), including customer name or contact information.
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There is no minimal threshold to be met to be part of the program, and no fee to participate. This means that the full 15% commission will be deposited into your bank account for bookings you generate.
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If a booking is canceled and fully refunded, no commission will be paid out for the booking. If the booking is partially refunded you will still receive the 15% commission on the unrefunded balance.
Integrations
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Yes, you can use the content provided on the item page, as long as it’s clear that the content is the tour provider’s and not yours.
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You can either email [email protected] or you can use this tool to convert a book button to a calendar embed – URL to calendar script
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Make sure to integrate the Light Frame API, using one of these ways:
- Have a WordPress site? Download the free plug-in FareHarbor for WordPress and enable “Auto-lightframing.
- Otherwise copy the code below and paste it right before the closing <body> tag of each page that you integrate FareHarbor buttons or links on.
<!– FareHarbor Lightframe API – do not remove – see: https://fareharbor.com/help/website/resources/lightframe-api/ –>
<script src=”https://fareharbor.com/embeds/api/v1/?autolightframe=yes”></script>
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While not mandatory, we highly recommend it as it enables our Quality Control team to verify that everything is integrated according to best practices, and that your links are tagging you as the affiliate accurately. It also allows us to notify you if a tour provider leaves the FHDN or if there are any important changes to specific activities you are distributing.
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At the end of the URL there is “&back=BACKLINK”, change the “BACKLINK” to the desired URL, including “www”. If left untouched, the page will redirect to the URL the customer came from.
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